A Message from Our President & CEO

Mark Robnett

For well over a year, COVID-19 has dramatically affected our families, businesses and communities across the country. Major cities have enacted, lifted and are now re-enacting shelter-in-place orders, restaurants and retailers have shut down or majorly altered their operating models and staying six feet apart from others has quickly become the new normal.

As the effects of the pandemic unfold, we continue to serve the justice and law enforcement community. To view our updated branch hours, visit www.jfcu.org/locations.

We’re Here for You

If you need to visit one of our branch locations, rest assured we are taking significant precautions to prevent further spread of COVID-19 and to help keep our employees and Members safe. With respect and in consideration of the safety of you and our team members, and CDC recommendations, we will wear a mask to protect you, and ask that you wear one to protect us.

In addition, the following measures are in place at each branch and building location:

  • • Regularly disinfecting areas where transactions occur
  • • Acrylic shields in front of Team Members
  • • 6-Feet social distancing floor decal reminders, at most locations
  • • Limiting the number of Members allowed in the branch at any one time
  • • Hand Sanitizer for use before and after each transaction
  • • Team Member wellness checks to determine any health issues before coming to work
  • • Adjustment of branch hours and services, if needed, based on the local environment

We take our responsibility seriously to make our locations safe and believe our approach continues to offer you safe and reliable access to banking services.

Digital Banking Conveniences

As you continue to navigate the pandemic, we encourage you to leverage our digital banking services that include remote deposit and bill pay. In addition, if you need to establish membership for a family member, open a new deposit account or apply for a loan, you may do so all from the comfort of your home, office, or anywhere in between, anytime.

Should you require assistance, please reach out to discuss the support you may need as we navigate through these challenging times. You may contact a Member Service Representative at 800.550.5328, Monday – Friday, 8:30 AM – 8:00 PM, EDT.

You Can Depend On Us

In these uncertain times, you can depend on Justice Federal— our mission to fulfill the financial needs of our members will never change. In the event that you are experiencing financial difficulties resulting from COVID-19, we are here for you, please do not hesitate to call us to see how we can help!

To all essential employees, especially those working tirelessly within the justice and law enforcement community— we thank you sincerely, and we thank you for the trust you have put in us to serve you. We look forward to welcoming you with safety and service as our top priorities.

Thank you for being a valued Justice Federal Member. I wish you, and your family, the best of health.


Mark L. Robnett
President & CEO
Justice Federal Credit Union

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Your Safety & Security

Security Alerts

We advise Members to remain vigilant for scams related to Coronavirus Disease 2019 (COVID-19) that are on the rise. Scammers may send emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Exercise caution in handling any email with a COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts, or calls related to COVID-19.

COVID-19 Related Cyber Scams

Online Resources

We recommend that you always be vigilant when online to avoid Phishing and Social Engineering Scams. Please see the following guidelines issued by the U.S. Department of Homeland Security, Cyber Infrastructure (CISA) on digital wellbeing.

Centers for Disease Control and Prevention (CDC)
CDC's Recommendations

Government Stimulus

The Coronavirus Aid, Relief and Economic Security Act (CARES) will put cash directly into people’s pockets, provide desperately needed funding for hospitals and help struggling businesses remain afloat in these financially fragile times.

Here’s what you need to know about the second round of Economic Impact Payments.


Those eligible are generally, U.S. citizens and resident aliens who are not eligible to be claimed as a dependent on someone else’s income tax return. You will receive up to $600 for individuals or $1,200 for married couples and up to $600 for each qualifying child (dependent up to age 16).

Generally, if you have an adjusted gross income for 2019 up to $75,000 for individuals and up to $150,000 for married couples filing joint returns and surviving spouses, you will receive the full amount of the second payment. For filers with income above those amounts, the payment amount is reduced.

Find out if you’re eligible using the Get My Payment tool, which is being updated. Check frequently for your stimulus payment status.


Similar to the first stimulus, this second payment will be deposited directly into the same bank account reflected on your last tax return filed. You may see the direct deposit payment as pending or as provisional payments in your account before the official payment date of January 4, 2021. If there is no account on file, the IRS will send a check to your home address. Checks can be conveniently and securely deposited using our remote deposit service from your smartphone. Payments are automatic, so the IRS stresses this is no action required by eligible individuals to receive this second payment.


Eligible Americans should receive a direct deposit by early January 2021. Otherwise, look out for a check or debit card in the mail. Mailed payments will require more processing and mailing time. Those who reside abroad will have longer wait times for checks as disruptions to air travel and mail delivery in some countries will slow delivery.


If an eligible taxpayer does not get a payment or it is less than expected, it may be claimed on the 2020 tax return as the Recovery Rebate Credit. Remember, Economic Impact Payments are an advance payment of what will be called the Recovery Rebate Credit on the 2020 Form 1040 or Form 1040-SR.


For more information and the latest updates on your stimulus, visit the IRS Newsroom or IRS.gov.

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